Last updated: 1 January 2026  |  Applies to: cyameta.com and all CYAMETA digital products

CYAMETA ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you access our website or enroll in our educational programs. By using our services, you agree to the practices described in this document.

1. Information We Collect

1.1 Information You Provide Directly

When you enroll in a course or contact us, we may collect your full name, email address, billing address, and phone number (optional). We do not store payment card details — all payment data is handled by Razorpay, our third-party payment processor.

1.2 Automatically Collected Information

When you visit our website, we automatically collect technical information including your IP address, browser type, pages visited, session duration, device type, operating system, and referring URL. This data is collected via cookies and analytics tools.

1.3 Information from Third-Party Platforms

If you interact with CYAMETA content on third-party platforms such as Facebook or Instagram, those platforms may share limited engagement data with us in accordance with their own privacy policies.

2. How We Use Your Information

We use the information we collect to process your enrollment and provide access to course materials; send transactional emails including enrollment confirmations and receipts; respond to support, refund, or general enquiries; improve course content, website functionality, and user experience; detect and prevent fraudulent activity; and comply with applicable legal obligations. We do not sell your personal data to third parties for their own marketing purposes.

3. Cookies and Tracking Technologies

We use cookies to provide a functional website experience and to understand how users engage with our content. We use three categories of cookies:

• Essential cookies: Required for basic website functionality, session management, and checkout processes.
• Analytics cookies: Used to measure website usage via tools such as Google Analytics. Data is aggregated and anonymised where possible.
• Advertising cookies: Including the Meta Pixel, used to measure the effectiveness of our own advertising campaigns.

You may manage or disable cookies through your browser settings. Disabling essential cookies may affect website functionality. Where required by applicable law, we obtain consent before placing non-essential cookies.

4. Payment Processing

All payments are processed by Razorpay, a PCI-DSS-compliant payment gateway. CYAMETA does not have access to, store, or transmit your full payment card details. Billing name and address may be retained for invoicing and compliance purposes. Razorpay's own privacy policy governs the handling of your payment data.

5. Third-Party Services

We use selected third-party services to operate our platform, including Razorpay (payment processing), Google Analytics (website analytics), email delivery providers, and course hosting infrastructure. Each provider processes data under their own privacy policy and, where required, pursuant to a data processing agreement with CYAMETA.

6. Data Retention

We retain your personal information for as long as necessary to maintain your course access and fulfil the purposes outlined in this policy. Transaction and enrollment records are retained for a minimum of seven years to meet financial and regulatory compliance obligations. You may request deletion of your personal data at any time, subject to overriding legal retention requirements.

7. Your Rights

Depending on your jurisdiction, you may have the right to access personal data we hold; request correction of inaccurate information; request deletion of your data (subject to legal exceptions); object to or restrict certain processing activities; and lodge a complaint with a relevant data protection authority. To exercise any of these rights, contact us at itzsoulbrahs@gmail.com.

8. GDPR & Data Protection

For individuals in the European Economic Area (EEA) or United Kingdom, our lawful bases for processing personal data include: performance of a contract, compliance with legal obligations, legitimate interests, and consent where explicitly obtained. You have the right to withdraw consent at any time without affecting the lawfulness of prior processing.

9. Data Security

We implement industry-standard technical and organisational measures to protect your personal data, including HTTPS encryption, access controls, and regular security reviews. No electronic transmission or storage method is entirely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or applicable law. Material changes will be communicated via email to enrolled students. Continued use of our services after any update constitutes acceptance of the revised policy.

11. Contact

Tanay Sachan
Email: itzsoulbrahs@gmail.com
Phone: +91 97544 24866
We respond to privacy requests within 12 hours.

Last updated: 1 January 2026

These Terms and Conditions ("Terms") form a legally binding agreement between you ("Student," "User," or "you") and CYAMETA ("we," "us," or "our"). By accessing our website or enrolling in any course, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use our services.

1. Eligibility and User Agreement

By using CYAMETA, you represent that you are at least 18 years of age or are accessing the service with the consent of a legal guardian; that you have the legal capacity to enter into a binding agreement; that all information you provide is accurate and complete; and that you will use our services in compliance with all applicable laws.

2. Course Access and Permitted Use

Upon successful payment, you receive individual, non-transferable access to the enrolled course materials for personal, non-commercial educational use only. You may not share login credentials, grant access to third parties, or use your account for group or commercial training purposes without prior written authorisation. Access may be suspended or revoked without refund if these conditions are breached.

We reserve the right to update or restructure course content to maintain quality and accuracy. Enrolled students retain access to updated versions of modified modules. We will provide reasonable advance notice of any significant structural changes.

3. Intellectual Property

All content delivered through CYAMETA — including video lessons, written materials, templates, frameworks, graphics, audio, course structure, and branding — is the exclusive intellectual property of CYAMETA and is protected under applicable copyright, trademark, and intellectual property law. You are strictly prohibited from reproducing, distributing, reselling, or sharing course content in any form, or creating derivative works without express written authorisation. Violations may result in immediate account termination and legal action.

4. Payment Terms

All prices are displayed in Indian Rupees (₹) inclusive of applicable taxes unless stated otherwise. Payment is required in full at the time of enrollment. Enrollment is confirmed upon receipt of successful payment. In the event of a chargeback initiated without following our refund process, we reserve the right to suspend access pending resolution.

5. No Guarantee of Results

6. Refund Policy

Refunds are governed by our separate Refund Policy, incorporated into these Terms by reference. All refund requests must be submitted by email within the applicable refund window and must satisfy the eligibility criteria set out in the Refund Policy.

7. Limitation of Liability

To the maximum extent permitted by applicable law, CYAMETA, its instructors, affiliates, and service providers shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of our services. Our total aggregate liability to you shall not exceed the amount you paid for the specific course giving rise to the claim.

8. Disclaimer of Warranties

Our services are provided on an "as is" and "as available" basis without warranties of any kind, express or implied. We do not warrant that the website will be continuously available or error-free, or that course content will always be entirely current, though we make reasonable efforts to maintain its accuracy and relevance.

9. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of India.

10. Termination

We may suspend or permanently terminate your access to CYAMETA at any time, with or without notice, for any breach of these Terms, fraudulent conduct, unauthorised sharing of course materials, or violation of applicable law. Upon termination, your right to access course content ceases immediately.

11. Modifications to Terms

We reserve the right to update these Terms. Material changes will be communicated to enrolled students via email at least 14 days before taking effect. Continued use of our services after the effective date constitutes acceptance of the revised Terms.

12. Contact

Tanay Sachan
Email: itzsoulbrahs@gmail.com
Phone: +91 97544 24866

Last updated: 1 January 2026

CYAMETA is committed to delivering a structured educational program that meets the learning objectives described on this website. We offer a conditional refund policy to provide a fair path for students who genuinely engage with the material and find it unsuitable for their needs.

1. The 7-Day Conditional Refund

We offer a full refund within 7 calendar days from the date of purchase, subject to the eligibility conditions below. The conditions exist to ensure that refund requests reflect genuine engagement with the course rather than non-completion or change of mind.

2. Eligibility Conditions

To be eligible for a refund, all of the following must be satisfied:

• Your refund request is submitted within 7 calendar days of your original purchase date
• You have completed a minimum of the first three modules (as recorded on your course dashboard)
• You have provided evidence of having followed the foundational setup steps covered in Modules 1–3
• Your request includes a clear explanation of why the course did not meet your expectations relative to its described learning objectives
• Your account is not in breach of our Terms and Conditions

3. How to Submit a Refund Request

Send an email to itzsoulbrahs@gmail.com with the subject line: Refund Request — [Your Full Name].

Your email must include: your full name; the email address used at enrollment; your order or transaction ID; a screenshot from your course dashboard confirming completion of the first three modules; evidence of implementation; and a brief explanation of your reason for requesting a refund.

We will acknowledge your request within 12 hours and aim to complete our review within 3 business days of receiving all required information. Approved refunds are processed to the original payment method within 7–10 business days, subject to your bank or payment provider's timelines.

4. Non-Refundable Cases

Refunds will not be granted in the following circumstances:

• Requests submitted after the 7-day window from the date of purchase
• Failure to meet the module completion or implementation evidence requirements
• Requests citing change of mind without evidence of genuine engagement
• Accounts found to be in breach of our Terms and Conditions
• Students who have previously received a refund from CYAMETA
• Technical issues not reported to our support team during the refund window

5. Digital Product Clause

CYAMETA courses are digital products with immediate access granted upon successful payment. By enrolling and accessing course materials, you acknowledge the digital nature of the product. Our refund policy applies in place of any general statutory withdrawal rights relating to digital content where such rights may be contractually modified, except where applicable law expressly prohibits this.

6. Partial Refunds

CYAMETA does not offer partial refunds for partially completed courses outside of the 7-day conditional refund window. All approved refunds are for the full purchase amount.

7. Policy Updates

This Refund Policy may be updated periodically. Changes apply to purchases made after the revised policy's effective date. Students enrolled prior to any change will have refund eligibility assessed under the policy in effect at the time of their enrollment.

8. Contact

Tanay Sachan
Email: itzsoulbrahs@gmail.com
Phone: +91 97544 24866